K. Bell offers UPS Ground service inside the continental United States, no International orders can be processed. FREE Shipping on orders of $35 or more and a $5 flat rate on orders under $35. Due to shipper restrictions we are unable to ship to Post Office boxes or APO, FPO, PSC addresses.
- All shipments are subject to stock availability.
- Most orders will be shipped within 48 hours of credit approval. Please allow up to ten (10) business days from credit approval for delivery on ground shipping.
- K. Bell reserves the right to ship via alternate carriers.
- All packages may require signature and it is the customer's responsibility to make arrangements to accept delivery.
- If any part of your order has shipped, there will be no refund of shipping charges.
Within the first 30 days of your order, if you are not satisfied, merchandise can be returned unused and in original packaging. Refund will be issued for goods received and credited to the original credit card less the 15% handling fee. Management reserves the right to refuse a return if not received in the manner stated above. A copy of the customer receipt must accompany all returns and indicate the reason for the return.
Please report missing items within 3 days of delivery by contacting customer service at email@example.com or calling us at (800) 969-5235.
We are not responsible for items damaged in shipping. In that case, you must file a claim with the carrier. There are no returns on custom made products. Cancellations may be subject to a 15% handling fee.
Defective items – K.Bell will ship a replacement upon receipt of the defective product at our cost. Standard Replacement may take (2) two -(3) three weeks turn around time.
K.Bell will only accept the return merchandise purchase through our website. Items purchased from other vendor locations cannot be returned directly to K.Bell.